Communicating for Results: A Guide for Business and the Professions, 11th Edition
Workplace communication, interviews, teamwork, and presentations
Communicating for Results connects workplace communication concepts with interviews, teamwork, and presentations. Read the 11th edition in PDF, or any format on request, with Instant delivery and a One-time payment.
- 528pages
- 14chapters
- 4units
- 11thedition
This book is for you if you are
- a business student studying professional communication
- a job seeker preparing for workplace interviews
- a team member developing presentation and listening skills
Why this book
Workplace conversations can involve more than finding the right words. You may need to listen carefully, explain a decision, address disagreement, or present an idea to people with different priorities. Cheryl Hamilton’s eleventh edition introduces communication concepts through situations readers can recognize from professional life.
This business communication textbook covers organizational relationships, listening, nonverbal cues, interviews, group problem solving, and leadership. Later chapters turn to planning presentations, selecting supporting material, persuading an audience, and writing at work. The range makes it useful for students who want to connect a communication course with the tasks they may face in a first job or a new role.
Use it to identify skills to practice before an interview, team discussion, or presentation. The text offers a structured foundation for studying those skills; it does not replace feedback and practice with real audiences.
What you'll learn
- Recognize communication barriers in workplace situations
- Apply listening and nonverbal communication concepts
- Prepare for employment interviews
- Organize informative and persuasive presentations
- Examine communication and leadership in teams
Not the right book for: Readers seeking a technical writing manual or a book devoted only to public speaking.
Questions about this book
Which edition is this?
This is the eleventh edition.
What does it cover?
Workplace communication, interviews, teamwork, presentations, and written communication.
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No MindTap subscription or access code is included.
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Contents
- 1Communication and Ethics at Work: What You Should Know
- 2Organizations in the Workplace: Which Ones Fit You Best?
- 3Handling Conflict, Cultural Diversity, and Relationships in the Workplace
- 4Effective Listening
- 5Nonverbal Communication
- 6Anxiety, Technology, and Other Communication Obstacles
- 7Basic Information for All Types of Interviews
- 8The Employment Interview
- 9Small-Group Communication and Problem Solving
- 10Participation and Leadership in Teams
- 11Informative Presentations: Plan, Research, Organize, and Deliver
- 12Verbal and Visual Supporting Materials
- 13Persuasive Presentations: Individual or Team
- 14Written Communication
Details
- Publisher
- Cengage Learning
- Edition
- 11th edition, 2018
- Pages
- 528
- Language
- English
- Formats
- PDF (any other format on request)
- Licence
- Personal use, keep forever